Central finding: A training completion review should match the person, course version, assignment, due date, assessment or acknowledgment, and reviewer rather than relying on an opened-module report [Source: SHRM learning guidance].
Define the assignment
Record the course, version, required audience, assignment date, due date, and the assessment or acknowledgment rule [Source: SHRM learning guidance].
A new version may require a new completion. Do not count an old completion for a new assignment without the policy owner's decision.
Test the evidence
For each sampled person, check the completion date, the assessment result, the acknowledgment, and the reviewer. An opened module is not completion [Source: U.S. Department of Labor workplace guidance].
If the course has no assessment, record the attendance or acknowledgment evidence that the policy requires.
Report overdue by owner
Group overdue items by manager and course. Record the exception reason and the approval owner [Source: SHRM learning guidance].
A completion percentage without the denominator and the exception count is difficult to act on.
Use the result to improve the assignment
If overdue items cluster in one course, review the assignment audience and the due date. If evidence is missing after completion, review the system handoff.
The result describes the reviewed training ledger and does not establish an industry benchmark.
Method note
We reviewed the public sources listed below and translated recurring operational ideas into questions for workflow ownership, source evidence, review, and escalation. This is operational guidance, not legal advice.